Wednesday, August 13, 2014

Room Service Robot

Hey there! Thanks for clicking by today. I appreciate it... and I need the company. Pour yourself a perky mug of coffee and grab a virtual treat, why don't'cha? Robots appear to be finding their place more and more in our society, aren't they? Here's another one and I think this is a good innovation. 

Some people are worried that the rise of robots will herald the end of civilization, as described in the Terminator films. 

Others are concerned about robots replacing humans, leading to even higher unemployment. But for the Starwood hotel chain, robots might be a popular addition to its hotels. The Starwood name may not mean much to many of us but it includes Sheraton, Westin and Le Meridien hotels so it's gynormous!

Starwood is currently beta testing the use of room service robots at the Aloft Hotel, which is located near the Apple campus in Cupertino. The thinking is that the kind of people who are staying in a hotel in Cupertino embrace new technology and won't be alarmed if a robot instead of a human delivers them toothpaste at 2:00 am.

On August 20th the Aloft Cupertino will roll out the Botlr, which is a robotic bellhop. Botlr was designed by Savioke, a Silicon Valley startup. The Botlr will be used to supplement room service staff for the small, endless requests sent in by hotel guests: for toothpaste, an extra towel or whatever else you may need during your stay.

The bot has its own uniform which was custom shrink-wrapped for the bot and includes a snappy bow tie. The bot weighs just under 100 pounds and stands around three feet high. It can roam the halls at 7 miles per hour and even use the elevator. So how does it work?

You're in your room and you can't find your cell phone charger. So you call down to the front desk and they send up the Botlr. It calls your phone when it is outside. You answer the door, push the button and the top of the bot opens up. You retrieve the cell phone charger. 


You don't have to tip a bot. Instead the Botlr's screen will ask you if you got what you wanted and to rate him. If you give him a good rating, he'll dance for you. It's unclear what happens if you give him a bad rating. Assuming all goes well, Botlr returns to base and plugs himself back in to recharge.

Service bots which can perform simple functions have been in use in hospitals and corporations for years. But this is the first time the luxury hospitality industry has tried out a service bot which will interact with guests. The Aloft Hotels pride themselves on being technically innovative. If guests like the Botlr, you can expect to see them zipping around hotels in the future, delivering much needed items to hotel guests. 


Want to see the robot in action? Click the following link:

http://www.sciencespacerobots.com/cupertino-aloft-hotel-beta-testing-room-service-robot-81220141

What's next? Cars that drive themselves will be on the market soon. Nong is waiting for that one!

See ya, eh?

Bob

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